How is InterGemm structured as a company?

InterGemm operates through 8 departments (Sales & Marketing, Customer Success, Production & Engineering, Inventory & Logistics, Finance & Accounting, IT & Infrastructure, Global Partnerships, and Executive Ops) powered by 12 specialized AI agents. This structure enables scalable operations without a physical team.

InterGemm is led by founder and CEO Bash (Bassirou Goumbane), who focuses on strategic direction and business development. The company operates with a hybrid AI-human model, where 12 specialized AI agents handle day-to-day operations.

What AI agents does InterGemm use?

InterGemm utilizes 12 specialized AI agents: Buddy (Business Development), Cassie (Customer Support), Commet (eCommerce), Dexter (Data Analysis), Emmie (Email Marketing), Gigi (Training & BI), Milli (Sales), Penn (Content), Scouty (Lead Research), Seomi (SEO), Soshie (Social Media), and Vizzy (Executive Assistant).

How does InterGemm handle customer support?

Customer support is managed by Cassie, our AI support agent, who handles inquiries about machine offerings, shipping, training, and parts. Complex issues follow an escalation matrix with specific triggers for custom builds, refunds, and shipping claims, ultimately escalating to Bash when needed.

What technology platforms does InterGemm use?

InterGemm integrates its AI agents through multiple platforms: Sintra AI for agent coordination, Bitrix24 for task management, Hostinger for web hosting, Google Workspace for collaboration, and DiiB for analytics and monitoring.

How does InterGemm handle business development?

Business development is managed by Buddy, our AI agent who handles customer onboarding with structured workflows. This includes lead qualification, quote processing with 2, 5, and 10-day follow-up timelines, and escalation protocols for specialized requests.

What Is CNC Machining? A Beginner’s Guide

Learn what CNC machining is and how it works. This beginner’s guide explains CNC processes, materials, and benefits for modern manufacturing.

5/10/20252 min read

High-precision CNC milling machine cutting aluminum component

In today’s advanced manufacturing world, CNC machining has become a cornerstone of precision and scalability. But what exactly is CNC machining, and why does it matter?

In this beginner’s guide, we’ll explain the basics, benefits, and applications of CNC technology — and how companies like InterGemm use it to deliver smart, efficient, AI-powered manufacturing solutions.

🔧 What Does CNC Stand For?

CNC stands for Computer Numerical Control. It refers to the automated control of machining tools by a computer, based on a pre-programmed sequence of commands.

Instead of relying on manual operation, CNC machines use software (such as G-code) to cut, drill, mill, engrave, or shape raw materials into precise components.

🛠️ How CNC Machining Works

The CNC machining process follows a digital workflow:

Design Phase: Engineers create a CAD (Computer-Aided Design) model.
CAM Programming: The design is converted into instructions using CAM (Computer-Aided Manufacturing) software.
Machine Setup: Material is loaded, and the program is transferred to the CNC machine.
Automated Machining: The CNC machine executes the commands, moving tools with precision to shape the material.

⚙️ Types of CNC Machining Processes

CNC Milling: Removes material using rotary cutters. Ideal for complex 3D shapes.
CNC Turning: Rotates the part while a cutting tool removes material. Great for cylindrical components.
CNC Drilling: Creates precise holes and threading.
CNC Engraving: Used for part numbers, logos, or decorative detailing.

🧱 Materials Commonly Used in CNC Machining

CNC machines can handle a wide range of materials, including:

Aluminum
Stainless Steel
Brass
Copper
Plastics (ABS, Nylon, Delrin)
Titanium

Each material requires different speeds, feeds, and toolpaths — which AI-powered systems can optimize in real time.

✅ Why CNC Machining Is Critical for Modern Manufacturing

Here’s why CNC is so important:

Precision: Tolerances as low as ±0.01 mm
Repeatability: Ideal for high-volume production
Speed: Fast turnaround with minimal human error
Flexibility: Supports everything from prototypes to mass production
AI Integration: InterGemm uses AI to streamline quoting, toolpaths, and process optimization

🏭 Real-World CNC Applications

CNC machining is used in industries like:

Aerospace (engine brackets, panels)
Automotive (transmission parts, suspension)
Medical (implants, surgical tools)
Electronics (heat sinks, housings)
Defense (custom mechanical parts)

At InterGemm, we combine this technology with AI to deliver smart manufacturing at scale.

📞 Ready to Get a Quote?

If you're looking for expert CNC machining with unbeatable accuracy and turnaround, Request a quote now → from InterGemm or explore our CNC services to learn more.

📌 Final Thoughts

We hope this beginner’s guide helped explain CNC machining in simple terms. Whether you’re a first-time buyer or an experienced engineer, knowing how CNC works can help you make better sourcing decisions — and we’re here to help.